Roofing Plainfield NJ ("we," "our," or "the Platform") operates the website located at roofingplainfieldnj.com. We are committed to protecting your privacy and ensuring transparency regarding how personal information is collected, used, and shared. This Privacy Policy explains our data collection practices, our role as a referral service connecting consumers with independent roofing contractors, and your rights under applicable privacy laws.
By accessing our website, submitting an inquiry form, or placing a telephone call to our dispatch lines, you acknowledge and agree to the data collection and processing practices described in this policy.
Information We Collect
We collect information that you voluntarily provide when requesting roofing services or communicating with our dispatch team, as well as automated diagnostic data collected through your browser:
- Contact Information: When you submit a service request through our website or telephone line, we collect your name, telephone number, email address, property ZIP code, and project details.
- Project and Property Details: Information regarding your roofing concern, property type, roof age, and preferred timeline is collected to facilitate matching with an appropriate contractor.
- Automated Usage Data: When you browse our website, our servers and third-party analytics tools (including Microsoft Clarity) collect non-personally identifiable diagnostic data such as your IP address, browser type, device characteristics, operating system, pages visited, and referring URLs.
- Telephonic Recordings and Logs: Telephone calls placed to our published dispatch numbers may be recorded or monitored for quality assurance, customer service verification, and training purposes.
How We Use Your Information
We use the information collected from property owners for specific operational purposes:
- To coordinate service matching between consumers and independent roofing contractors operating in Plainfield and Union County, New Jersey.
- To transmit your project description, contact phone number, and location to matched contractors so they can contact you directly to schedule on-site evaluations.
- To respond to inquiries, confirm appointments, and provide customer support.
- To analyze website usage, evaluate advertising performance, and improve the functionality of our digital platform.
- To comply with applicable legal obligations, resolve disputes, and enforce our terms of service.
Third-Party Data Sharing and Lead Routing
Because Roofing Plainfield NJ operates as an independent referral platform, sharing your inquiry data with third-party service providers is an essential component of our operational model:
- Independent Roofing Contractors: When you request service, your contact information, property location, and project notes are shared with independent roofing contractors participating in our referral network. These contractors operate as independent data controllers and maintain their own privacy practices.
- Lead Intake and Form Infrastructure: Form submissions are transmitted securely through third-party form processing infrastructure (including LeadsLytic) to ensure reliable lead delivery.
- Analytics and Behavioral Tracking: We utilize analytics software (such as Microsoft Clarity) to record user interactions, mouse movements, and navigation patterns to optimize user experience. These tools do not record sensitive personal data.
We do not sell, rent, or trade your personal information to unrelated third-party marketers for unauthorized promotional campaigns.
TCPA and Telephone Marketing Consent
By submitting your telephone number through our contact forms or placing an inbound call to our published telephone numbers, you provide express written consent under the Telephone Consumer Protection Act (TCPA) and applicable state laws for Roofing Plainfield NJ and its network of independent roofing contractors to contact you via telephone call, text message (SMS), or automated dialing technology at the number provided.
Consent is not a condition of purchasing any goods or services. You may revoke consent at any time by requesting removal during any phone conversation or by emailing dispatch@roofingplainfieldnj.com with the subject line "Opt Out."
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, alteration, or disclosure. However, no data transmission over the internet or wireless network can be guaranteed to be completely secure.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy legal obligations, resolve disputes, and maintain operational records.
Consumer Privacy Rights and Contact Details
Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request deletion of your personal records. To exercise these rights or submit privacy-related questions, contact us:
- Entity Name: Roofing Plainfield NJ Referral Network
- Email: dispatch@roofingplainfieldnj.com
- Telephone: (908) 465-9372
- Mailing Address: Watchung Ave and E Front St, Suite 210, Plainfield, NJ 07060
This Privacy Policy was last updated in October 2026 and may be updated periodically to reflect changes in legal requirements or platform operations.